Welcome Pack – Admissions-Southern Cross University

Welcome Pack

Greetings from the Vice President Global Admissions

We are thrilled that you have chosen to study with us at the Southern Cross University Sydney, Melbourne and Perth campuses and congratulate you on your choice. Southern Cross University has been hailed as an industry leader in student support and social equity and we take our commitment to you seriously. We look forward to helping you with your transition to the university.

We trust that your admissions experience has been a positive one and that you are now ready to embark on the next stage of your journey. We are keenly aware of what you have gone through to get where you are today and applaud your determination and courage. It’s not easy deciding to leave family and friends behind and to embark on a new life in another country, but rest assured that we are here to help.

Southern Cross University is deeply committed to your success. We understand your hopes and dreams for a brighter future and will do all we can to help you fulfill them. Many of us have travelled this path before ourselves and know from first-hand experience what you will encounter along the way. We are well equipped to help you settle into your new life in Australia. Our Academic and Student Support teams are waiting to lend a helping hand once you arrive.

This welcome pack contains important and useful information to help you succeed. Please take the time to read through it and familiarise yourself with what happens next.

We encourage you to make the most of your experience and strive to succeed. As ambassadors of your family and your nation, all we ask is that you do them proud by achieving the best version of yourself that you can be.

Most of all, we encourage you to engage with the university. Attend orientation, apply yourself to your studies and attend your classes. Remember why you have decided to come here. A bright future awaits those who recognize their opportunities and seize them with both hands.

In this season of ‘all things new’, we trust that you will be inspired to embrace change as a personal growth experience, keep an open mind, and accept new ways of doing old things.

We wish you all the very best and look forward to personally greeting you when you commence.

John Crowder
Vice President Global Admissions

Meet your Admissions team

About us

We believe in the power of education and are motivated by the ability to provide a second chance to right fit students. We are a team of international education experts, with our most senior staff member having worked in the industry for over 30 years to our most junior officer kicking off their career in early 2020. Our strength lies in our diversity and we have a variety of minds. Our team is made up of passionate people from different nationalities and we believe this diversity is the cornerstone of our success. Regardless of which part of the world we come from, we all have one thing in common – our passion for education. We strive to provide seamless services to all our clients – whether they are agents or students. We take advantage of our diversity and accommodate our clients as needed by modifying our approach to suit the vast array of cohorts of agents and students. Our main focus as a team is to attend to enquiries and provide an outcome within agreed turnaround times (Typically on the same day, in most cases within a few hours).

Vice President Global Admissions
Admissions Manager
Senior Admissions Assessor
Admissions Assessor
Admissions Assessor
Assistant Admissions Assessor
Assistant Admissions Assessor
Admissions Liaison Officer
Admissions Liaison Officer

How do I...?

The ‘How do I …?’ site is intended to help you find answers to the most commonly asked questions. Check out the questions and answers at the “How do I…?” site.

Orientation information

What is Orientation?

Orientation is an important start to your journey as a university student and assists in your transition to your new university life. Whether we are online or on campus, this is your chance to learn how things work at the university, familiarise yourself with your course requirements and meet other students as well as faculty and staff members.

It is important to note that Orientation is mandatory for all commencing students.

We will provide you with important information related to your enrolment, important timelines and dates (e.g. Census Date), reminders of your visa obligations, your rights and avenues for seeking advice and assistance and of course there will be lots of useful information and tips to assist you settling into Australia and to your new home city.

Even while online our orientation social events are a great opportunity for you to meet other students and engage with your campus.

Orientation is the week before teaching starts so you have time to prepare and be completely organised and ready for when teaching starts in week 1.
We will also present helpful sessions that provide you with essential tools to succeed in your degree.

Orientation is your key to a smooth transition to your studies and an important step in setting you up with the best opportunity to feel excited, prepared and organised for your studies.

Orientation Schedule

Please refer to the Orientation Schedule for your Campus at the links below for specific information about dates and times. Late Orientation will be offered during weeks 1 and 2 of the session as well for those late offer acceptances.
Sydney Orientation Schedule
Melbourne Orientation Schedule
Perth Orientation Schedule


Here is what you need to know about the Orientation and Enrolment process

Here is what you need to know:

Step 1: Attend Orientation

Step 2: Enrolment confirmed and checked (you will now have access to the important systems to begin your journey. My Enrolment, MySCU, SCU email, SCU BLackboard/Collaborate)

Step 3: Attend the Academic Integrity Workshop

Step 4: Access Blackboard/Collaborate and start your studies

Step 5: Access “New to Southern Cross University” for handy tips and guidance on starting your journey.

Here are some links you may find useful

Get the most out of your orientation and be prepared. The toolkit below will help you be as ready as you can be.

Orientation Checklist
Enrolment and Registration FAQs
Pre-arrival information
Technology Support Videos
Using Zoom

Key dates

2023 key dates – 6 Terms.

Students are required to study 8 units per year (except where Advanced Standing affects the number of units you are able to study). Please note that under the new 6×6 teaching model, there are 3 compulsory terms per year which are Term 1, Term 3 and Term 5. You will study 2 units in each Term. You will do an additional 2 units in either Term 2 or Term 5, depending on unit availability and your study plan.

Please see the Calendar of Key Dates for 2023 for further information.

Blackboard opens on the day of your commencement.
Census is the date on which your enrolment is finalised.
All key dates including commencement, census and final grade publication are outlines in the Academic calendar of your MyEnrolment tab of your MySCU student portal. Please note, if you withdraw from a unit after the Census date, you will be financially liable for the cost of that unit. You will have a unit grade of “Withdrawn Fail” recorded on your academic record.

Preparing for study

It is essential that you use the time during your orientation, before the session commences, to familiarise yourself with the university’s learning tools.

The session is only 12 weeks long, so to maximise your success during this time, it is advised that you learn how to navigate Blackboard and refresh your academic skills prior to commencement.

Orientation week will commence one week before the session start date, accessible through Blackboard.

This is a great opportunity to get comfortable with the online learning environment and familiarise yourself with unit content and assessment.

Reach to us to learn if you are having difficulty in navigating around SCU platforms. Our student services team are here to assist you, should you have any further queries.

Learning Tools

My Enrolment

This is the online service that allows you to self-manage your studies including enrolment, final grades, fees and your contact details. It also contains your official student record. You can update these details via MyEnrolment and it is your responsibility to ensure they are always accurate.


This is your portal to all Southern Cross University’s
systems including Blackboard, your student email, library resources, student services, learning support and much more. Your username and password can be found in MyEnrolment by clicking on MySCU Details.


Every unit in which you enrol has its own online learning environment, powered through Blackboard. Each unit’s learning environment becomes accessible from the time of your commencement of the session.

Your learning environment contains your weekly coursework and an information guide for the unit, which will include your assessment tasks, due dates and your tutor/unit assessor’s contact details.

This is your virtual classroom and will be the primary method by which your learning facilitator and online learning facilitator will communicate with you. You will find links to your unit learning environments via MySCU. Please ensure you go through Orientation to familiarise yourself with how to navigate Blackboard and discover tips to becoming a successful online learner.

Login details

Your login details vary depending on the portal you are accessing.


Where you manage your enrolments & personal details

Username: Your student ID

Default Password: Is what you changed it to the first time you logged into MyEnrolment


Access to your units Learning site/Blackboard

Username: Is unique to each student. Your username can be found in the MySCU details tab in MyEnrolment

Default Password: 8-digit Date of birth (ddmmyyyy)

Example: 09121977

The IT Service desk is available to assist with IT questions, support needs and password reset.

You can reset your password at the login screen or by contacting the IT Service desk on (+61 2) 66203698.

Purchasing textbooks

Textbooks can be purchased online at the Co-op, which is the Southern Cross University’s online bookshop for academic textbooks.

SCU will provide textbook details during the orientation if there are any textbooks required.

You are also able to borrow books from your local university campus via a ULANZ (University Libraries of Australia and New Zealand) membership.

You need to register at the host University and there is no need to contact SCU.

To register, you will need to present your student ID card and proof enrolment.

Rules of local university apply, and fees may also apply, so check with the host University.

Explore SCUnited - your online student community

In our COVID-changed world, it is more important than ever to connect with others and get to know people before you commence your studies.

Our online student community, SCUnited, gives you that golden opportunity and we encourage you to sign up today, if you haven’t already done so. We encourage you to take the first step to your new life at SCU and join this community. Enhance your experience by connecting with others, having your questions answered and becoming part of the SCU family.

• Are you new to SCUnited? Register here:
• For existing members, please sign in here: https://scu1.ning.com/

Featured groups for you:
Academic Integrity and Academic Skills
• Campus Groups: Sydney Campus, Melbourne Campus and Perth Campus
Country Groups

Enjoy the new addition to the SCUnited functions:
Career Hub
Entertainment Hub

Preparing for study success

It is important that you start your first session well and not fall behind. This is key to becoming the most successful student you can be.

Activities to get started straight away could include:

• Start by reviewing the New to SCU webpage
• Take a look at The Study ToolKit.
• Look inside the Library Toolbox to familiarise yourself with essential resources.
• Learn how to reference your assignment properly.
• Check out the Quick Guides; These are an easy-to-use resource to assist with academic skills.
• Book in a session with a Librarian who specialises in your study area for an individual consultation to get help with research strategies and advice on which resources are best for your assignment.
• It is important to understand what academic integrity is and how to practice it.

Campus contacts


86 Mary Street Surry Hills NSW 2010

1800 422 226 (within Australia)
+61 2 8599 1820 (outside Australia)


108 Lonsdale Street Melbourne VIC 3000

1800 422 226 (within Australia)
+61 2 8599 1820 (outside Australia)


297 Hay Street East Perth WA 6004

1800 422 226 (within Australia)
+61 2 8599 1820 (outside Australia)

Meet your Academic Services team

National Academic Director (Melbourne Campus)
Learning Advisor (Melbourne Campus)
Senior Learning Advisor (Sydney Campus)
Program Coordinator (Sydney Campus)
Academic and Campus Director (Perth Campus)
Learning Advisor (Perth Campus)
Program Coordinator (Perth Campus)

Meet your Student Services team

Director of Student Services and Campus Manager (Sydney Campus)
International Student Support Team Leader
Educo Student Payments Officer (All campuses)
Student Welfare Counsellor (Melbourne Campus)
Academic and Campus Director (Perth Campus)
International Student Support Advisor (Perth Campus)
Student Welfare Counsellor (Perth Campus)
Student Welfare Counsellor (Sydney Campus)